DTE Energy provides an interactive outage map that allows customers to report outages and monitor restoration progress in real-time. You can access the map on their official website.
To use the outage map:
- Visit the DTE Energy Outage Map: Navigate to the official outage map page.
- Enter Your Location: Use the search bar to input your address or ZIP code to view outages specific to your area.
- View Outage Details: Click on any outage area on the map to see information such as the number of customers affected, the estimated restoration time, and the cause of the outage if available.
- Report an Outage: If you’re experiencing an outage that isn’t displayed on the map, you can report it directly through the platform.
Additionally, DTE Energy offers outage alerts via SMS or email. By subscribing to these notifications, you can receive timely updates on power restoration efforts in your area.
For further assistance or to report an outage by phone, you can contact DTE Energy’s customer service at 1-800-477-4747.