Scammers are increasingly targeting E-ZPass users through fraudulent text messages, a practice known as “smishing.” These messages typically claim that you have unpaid tolls and urge immediate payment to avoid penalties or legal action. The messages often include a link that leads to a fake website designed to steal your personal and financial information.
How to Recognize and Avoid E-ZPass Smishing Scams:
- Source Verification: Be cautious of unsolicited text messages, especially those from unfamiliar numbers or international codes. Official E-ZPass communications will come from recognized sources.
- Urgent Requests: Scammers often create a sense of urgency, claiming immediate action is required to prevent penalties. E-ZPass typically does not send such urgent payment demands via text.
- Suspicious Links: Avoid clicking on links in unsolicited messages. Instead, log in to your E-ZPass account directly through the official website to check your account status.
Recommended Actions if You Suspect a Scam:
- Do Not Engage: Do not click on links, download attachments, or respond to suspicious messages.
- Verify Your Account: Log in to your E-ZPass account through the official website to check for any discrepancies.
- Report the Scam: Forward suspicious messages to your mobile carrier by texting “SPAM” to 7726 (SPAM). You can also report the incident to the FBI’s Internet Crime Complaint Center at ic3.gov.
- Secure Your Information: If you’ve clicked on a suspicious link or provided personal information, monitor your financial accounts for unauthorized activity and consider changing your passwords.
Additional Resources:
- E-ZPass Virginia Alert: Active Smishing Scam
- FBI Guidelines on Smishing: Smishing: How to Recognize and Avoid
Staying vigilant and informed are key to protecting yourself from these scams.